Contact Us
Have questions about our services? Need help with your account? Our team is here to help.
Call Us
1-800-TEAM-123
Monday - Friday: 8am - 8pm CST
Saturday: 9am - 5pm CST
Email Us
hello@teamtravel.us
We respond within 24 hours
For urgent booking issues, please call instead
Visit Us
TeamTravel.us Headquarters
123 Sports Drive
Chicago, IL 60601
By appointment only
Send Us a Message
Get Support
Help Center
Find answers to common questions about membership, bookings, and platform features.
Browse ArticlesLive Chat
Chat with our support team during business hours for quick assistance.
Support Hours
Monday - Friday: 8:00am - 8:00pm CST
Saturday: 9:00am - 5:00pm CST
Sunday: Closed
For urgent booking issues, leave a voicemail and we'll call back within 2 hours.
Tournament Day Emergency
If you have a booking emergency during a tournament weekend, call our 24/7 emergency line:
1-800-TEAM-911
Frequently Asked Questions
Quick answers to common questions
How quickly can I start saving money?
You can start booking at member rates immediately after your membership is activated. Most teams see savings on their very first booking.
Are there any booking fees?
No, we don't charge booking fees. Your annual membership gives you access to all partner rates with no additional transaction costs.
What if I need to cancel a booking?
Cancellation policies vary by hotel partner. We'll help you understand each property's terms before you book, and assist with any changes needed.
Can I use the platform for non-sports travel?
Our platform is designed specifically for youth sports travel. All bookings should be related to legitimate team, club, or league activities.